👶 Nannies & Maternity Nurses

How do you vet your nannies and maternity nurses?
All carers go through reference checks, DBS (criminal record) verification, identity checks, and in-depth interviews. We only work with experienced, trusted professionals.

Can I request a nanny with specific experience?
Yes, we match families with nannies experienced with newborns, multiples, toddlers, or special needs.

What’s the difference between a maternity nurse and a night nanny?
A maternity nurse usually provides daytime and overnight support for newborns, helping with feeding and sleep routines. A night nanny focuses on overnight care, helping parents get rest and establishing healthy sleep habits.

Do your nannies drive or speak multiple languages?
Many of our nannies have valid UK driving licences and some are bilingual. We’ll match your preferences whenever possible.

What duties can I expect from a nanny?
Childcare-focused tasks including feeding, play, school runs, homework help, and routines. Light child-related housekeeping is sometimes included.

🧹 Housekeepers

What tasks can a housekeeper help with?
Cleaning, laundry, ironing, organizing, meal prep, and running errands. Duties are tailored to your household.

Can housekeepers work part-time or live-in?
Yes — flexible arrangements are available. Live-in housekeepers require suitable accommodation.

Can I combine nanny and housekeeping duties?
Yes, some carers are happy to handle both. We’ll match you with someone experienced in a hybrid role if needed.

💷 Fees, Payroll & Payments

How does your fee structure work?
Flat fees or percentage-based placement fees; fully transparent with no hidden costs.

Do you help with payroll?
Yes! We can assist with payroll to make payments simple and stress-free.

Are you partnered with a payroll provider?
Yes — Nest & Kin works in partnership with NannyPaye, ensuring all taxes, NI, and payslips are handled professionally.

Do I pay the nanny/housekeeper directly?
Yes — families pay carers directly for hours worked. Nest & Kin’s fee covers recruitment, vetting, and ongoing support.

📅 Bookings & Availability

How far in advance should I book?
Newborn or night support should be booked as early as possible. Housekeeping or part-time nanny services may be arranged more quickly.

Do you offer last-minute placements?
Yes, we try to accommodate urgent childcare or housekeeping requests whenever possible.

Can I trial a nanny before committing long-term?
Yes, trial shifts or days can be arranged.

🛡 Safety & Support

Are your carers insured?
Most carry professional nanny insurance. Families are advised to check household cover.

What background checks are performed?
Enhanced DBS, identity verification, work history, and references.

What if the nanny/housekeeper isn’t the right fit?
We provide ongoing support and can arrange a replacement if needed.

🌐 Sleep & Virtual Support

What age range do you support for sleep training?
Newborns through toddlers (0–3 years).

Do you offer virtual consultations?
Yes, via Zoom, with tailored sleep plans and ongoing support.

Can I book in-person overnight sleep support?
Yes — our night nannies or maternity nurses can provide in-home support to establish healthy routines.

👩‍👩‍👧 For Families & Carers

What makes Nest & Kin different from other agencies?
We combine personalised service with high vetting standards, plus added support like sleep plans and ongoing parenting advice.

I’m a nanny or housekeeper — can I register with you?
Yes! Contact us to learn about joining our network.

Do you support carers after placement?
Yes, we provide ongoing guidance, resources, and support to ensure everyone is happy.